The FISH! Deep Dive Experience

Visit www.fishphilosophy.com or call 800.328.3789 to learn more!

ChartHouse Learning and Ranken Jordan Pediatric Specialty Hospital have partnered to offer The FISH! Deep Dive Experience. This is a two-day immersion in The FISH! Philosophy at Ranken Jordan.

Located in St. Louis, Ranken Jordan consistently achieves customer service scores of 98% or higher. Staff turnover is just two to three percent. And despite staffing shortages at other hospitals, Ranken Jordan has a waiting list for many of its nursing and therapist positions. They've earned a national reputation for excellent, innovative care, and their annual revenues have increased ten-fold over the past decade.

Lauri Tanner, Ranken Jordans CEO, attributes their remarkable success to their caring people and to The FISH! Philosophy that guides them. Ranken Jordan adopted FISH! as their set of values to support their mission, and over the years its become infused into the very DNA of their work culture. Its now a way of being for every employee. It influences every action they take and every decision they make—how they support each other, celebrate together, problem solve, and hold each other accountable in their work and in their relationships.

During The FISH! Deep Dive Experience you will:
• Learn the basics of The FISH! Philosophy and how it enhances medical care.
• Increase commitment to your organizations vision, mission and values.
• Understand leaderships essential role in living the values they want to see in others.
• Recognize how publicly proclaiming your values strengthens commitment.
• Shadow staff in similar positions.
• Create a strategy to introduce and sustain FISH! in your organization.