One of the important takeaways for leaders from the FISH! For Leaders video series is that their employee’s mistakes can actually be opportunities to build relationships and trust. After Kathleen Flynn, a location Director for PSA Healthcare, attended a three-day FISH! For Leaders retreat, she shared the following story:
“Late afternoon last Friday my administrative secretary came into my office and said, “You are going to be so mad. I am so sorry, but I dropped the mail…Continue
When I was 19, I worked as a nurse’s aid at a large metropolitan hospital. My main job was to take patients back to their rooms after surgery. I often used the patient transport elevator outside of the surgical suites, and it was while waiting for the elevator that I first saw Evelyn.
Evelyn worked in the hospital laundry, and a couple of times a day she would…Continue
Added by ChartHouse Learning on August 17, 2011 at 4:33pm — No Comments
In the movie Raiders of the Lost Ark, Indiana Jones and his friend Sallah open a tomb containing the Ark. Peering into the darkness, Jones throws a torch into the tomb, revealing thousands of poisonous snakes. Jones and Sallah look at each other, terror in their eyes. “Asps. Very dangerous,” Sallah says. “You go first.”…Continue
Added by ChartHouse Learning on August 17, 2011 at 4:31pm — No Comments