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Firebirds Restaurant: May The FISH! Philosophy be with you

Started this discussion. Last reply by Lynne Christensen Apr 12. 1 Reply

The "Sour Grapes" have been squashed!!!

Started this discussion. Last reply by Lynne Christensen Mar 14. 1 Reply

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ChartHouse Learning commented on Angela Rowe's blog post HELP!! I AM LOOKING FOR FISHY THINGS TO DO TO END THE SCHOOL YEAR WITH THE STAFF
"Hello Angela! We'd be happy to help you out. Please give our Education Specialist, Sarah Johnson, a call at 800.695.4534. "
Tuesday
Erica Bemis liked ChartHouse Learning's page Discussion Guidelines
Apr 15
Lynne Christensen liked ChartHouse Learning's discussion Firebirds Restaurant: May The FISH! Philosophy be with you
Apr 12
Lynne Christensen replied to ChartHouse Learning's discussion Firebirds Restaurant: May The FISH! Philosophy be with you
"This is a perfect example of how each organization creates their own FISH! Culture and adapts it to what is appropriate for them to engage and enjoy. Make it your own with the FISH! practices as your foundation. Fun to see. Lynne with…"
Apr 12

Profile Information

Hometown:
Burnsville, MN USA
About Me:
Produce documentary films that inspire the human spirit: that’s the 50-year heritage of ChartHouse Learning, the official home of The FISH! Philosophy. Given those roots, our passion has never wavered: tell stories that change the world. Ray Christensen touched souls with his film “To Touch a Butterfly” about developmentally challenged children in 1981. His son, John Christensen, touched souls with his film “FISH!” in 1998.

And that’s where The FISH! Philosophy started — with one man’s passion behind a camera trying to tell an ordinary story of a rather extraordinary group of fishmongers.
Website/Blog/Home page
http://charthouse.com
FISH! Experience
Seen film(s), Read book(s), Attended seminar(s), Received coaching, LeaderFISH!, FISH! Culture, FISH! For Schools, FISH! Skills Assessment, Trainer Tools

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ChartHouse Learning's Blog

Note from a FISH! Customer: "FISH! is the staple of our Customer Service Training"

Posted on November 10, 2011 at 10:51am 0 Comments

We’ve Worn The Tape Out……

 

Lee’s Summit Parks and Recreation purchased the FISH! customer service training program a number of years ago to use as our training program for part-time staff. It quickly became the staple of our customer service training for all full-time staff, part-time staff and volunteers. In fact it is a core component of our “new employee” orientation. As a parks and recreation department we hire well over 300 part-time and seasonal staff each year and…

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Manufacturing Company Transforms Workplace with FISH!

Posted on October 6, 2011 at 10:30am 0 Comments

 

FISH! 

Actuant Electrical, Lumberton, NC



Lumberton operation’s is a production facility that manufactures Acme Transformer™ brand transformers. Prior to 2009, before the recession hit our industry and our company hard, we had a thriving work culture built on pride and sweat, and sustained by a talented and committed workforce loyal to the brand and Acme…

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"Pasta and Hugs"

Posted on September 27, 2011 at 5:00pm 0 Comments

Harry Geist of ChartHouse Learning shares the following story:

On my birthday a couple of years ago, my wife, kids and in-laws took me to an Italian restaurant known for its festive environment. Our waitress was a young woman named Karen. She had a warm, vivacious personality, and a sixth sense for when we needed her. She was a great… Continue

Would You Like a Cookie With That?

Posted on September 27, 2011 at 3:30pm 1 Comment



My friend Bob once stopped at a fast-food restaurant and placed an order that came with a cookie. The server responded, “And would you like a cookie with that?” The next time Bob returned to the restaurant, he placed the same order, cookie included, with a different server. Again the server politely asked, “And would you like a cookie with that?”…

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Why FISH! For Leaders?

Posted on August 29, 2011 at 3:00pm 1 Comment

One of the important takeaways for leaders from the FISH! For Leaders video series is that their employee’s mistakes can actually be opportunities to build relationships and trust. After Kathleen Flynn, a location Director for PSA Healthcare, attended a three-day FISH! For Leaders retreat, she shared the following story:

 

“Late afternoon last Friday my administrative secretary came into my office and said, “You are going to be so mad. I am so sorry, but I dropped the mail…

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