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You first need to define what the success is that you are looking for. I would then suggest designing and creating a climate survey, based on the changes you hope to generate. Create it so that you can ask for a before and after response.…"
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Janet Parker
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Lynne Christensen commented on Janet Parker's blog post Measuring the Sucess of FISH in organisations
William commented on Janet Parker's blog post Measuring the Sucess of FISH in organisations"I have measured it in different ways depending on the environment. In the call center I would track it by calls and surveys of customer satisfaction scores, the behavior side was a little more tricky had to observe the changes among agents, and i…"
Janet Parker posted a blog postMeasuring the Sucess of FISH in organisations
Does anyone have ideas on how to measure the success of FISH in their organisation, or how you have measured it, and what the measures were and the outcomes (results). Thanks Janet ParkerSee More
Janet Parker replied to Kelsey Gilland's discussion Launching the program....."Neil
I am not sure if you are still in this role. Did you ever manage to get any tangible evidence that the programme makes a difference, and if so, what were the measures and results.
Regards Janet Parker"
Janet Parker left a comment for Bindu Handa"Hi Bindu
Happy New Year, I hope that you enjoy your new role. Keep in touch.
Regards Janet (ex F/Stuffs)"
Profile Information
- Hometown:
- Auckland, New Zealand
- About Me:
- Manager, and works with FISH philsophy as part of team values philosophy
- FISH! Experience
- Seen film(s), Read book(s), Attended seminar(s), FISH! Culture, Trainer Tools
- What industry do you work in?
- Other
- Size of your workgroup/team/organization?
- 25 staff
- Are you in a leadership position?
- Yes
- What's your birthdate?
- October 17, 1967
Janet Parker's Blog
Measuring the Sucess of FISH in organisations
Posted on January 25, 2011 at 11:28am 2 Comments 0 Likes
Does anyone have ideas on how to measure the success of FISH in their organisation, or how you have measured it, and what the measures were and the outcomes (results).
Thanks
Janet Parker
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